INDUSTRY-LEADING SOLUTIONS
Food & Delivery
Solutions
End-to-end food and delivery platform engineering, from multi-restaurant ordering systems and real-time driver dispatch to AI-powered demand forecasting, ghost kitchen management, and loyalty infrastructure built to compete with the aggregators.
Menu
Delivery 15-20 min
The Modern Food & Delivery Ecosystem
The food delivery market crossed $1 trillion globally in 2023 and is still accelerating — but the economics are brutal. Restaurants paying 30% commission to aggregators, delivery fleets operating on razor-thin margins, and consumer loyalty that follows discounts rather than brands.\n\nThe businesses winning in this environment own their ordering channel. A direct platform eliminates aggregator fees, surfaces first-party customer data, and gives operators the margin headroom to invest in experience — rather than subsidising a marketplace that also lists their competitors.\n\niSkylar builds the ordering, dispatch, and operations infrastructure that lets food businesses take back that margin — custom platforms engineered for the specific complexity of food logistics, from single-site restaurants to national delivery networks.
ENGINEERED FOR PERFORMANCE
Core Infrastructure Features
MODULE 01
Real-Time Order & Dispatch Engine
Sub-second order routing with live driver assignment, dynamic batching, and ETA calculation — the same dispatch infrastructure that powers enterprise delivery networks, built to your exact operational model.
MODULE 02
Multi-Restaurant & Ghost Kitchen Architecture
Full multi-tenant ordering infrastructure supporting independent menus, pricing rules, preparation timers, and kitchen display systems across unlimited locations — with a single unified management dashboard.
MODULE 03
Secure Payment & Wallet Infrastructure
PCI DSS-compliant payment processing with support for Stripe, Razorpay, PayPal, Apple Pay, Google Pay, and in-app wallet top-ups — including split payments, refund automation, and driver earnings disbursement.
MODULE 04
Peak-Load Auto-Scaling Infrastructure
Cloud-native architecture that handles Friday dinner rush traffic spikes without latency degradation — auto-scaling compute and database connections in response to real-time order volume.
The Three Pillars of the System
Customer Experience
- Multi-restaurant ordering app
- Real-time order tracking
- Scheduled & pre-order
- Loyalty & rewards program
- Personalised menu recommendations
Operations & Dispatch
- Driver app & fleet management
- AI-powered route optimisation
- Kitchen display system (KDS)
- Live dispatch dashboard
- Proof-of-delivery capture
Business Intelligence
- Revenue & order analytics
- Menu performance tracking
- Customer lifetime value
- Demand forecasting
- Marketing campaign management
THE INTELLIGENCE LAYERAI-Driven
AI-Driven
Optimization
AI-Powered Demand Forecasting
ML models trained on historical order data, weather patterns, local events, and day-of-week signals to predict demand by location and time window — enabling smarter driver pre-positioning, prep time optimisation, and inventory purchasing that reduces food waste by up to 25%.
Dynamic Pricing & Surge Management
Real-time pricing algorithms that respond to driver availability, order volume, and delivery zone congestion — maximising revenue per order during peak periods while maintaining competitive pricing in off-peak windows.
Personalised Menu & Upsell Engine
Collaborative filtering models that surface contextually relevant dishes and bundle suggestions based on individual order history, time of day, and dietary preferences — proven to increase average order value by 18–28%.
Intelligent Driver Dispatch & Route Optimisation
Multi-stop route optimisation that accounts for traffic, preparation times, and driver location to minimise delivery time and maximise the number of orders each driver can complete per shift.
The Technology Frontier
React Native
Node.js
Python
PostgreSQL
Redis
Kafka
Google Maps API
Stripe API
AWS
Kubernetes
TensorFlow
Socket.io
The Delivery Lifecycle
1
Operations Audit & Platform Strategy
We map your current ordering flow, fulfilment model, driver network, and POS infrastructure — then design a platform architecture that eliminates the operational friction points costing you orders and margin every day.
2
System Design & Driver App Prototyping
End-to-end system design covering the customer app, kitchen display system, driver app, and operations dashboard — with high-fidelity prototypes validated by real restaurant operators and drivers before build begins.
3
Agile Build, Hardware Integration & Load Testing
Two-week sprints with working software at each milestone. POS integrations, payment gateways, mapping APIs, and KDS hardware connected and load-tested against peak order volumes before any restaurant goes live.
4
Phased Launch, Fleet Onboarding & Hypercare
Location-by-location rollout with driver onboarding flows, restaurant staff training, and a 90-day hypercare window — plus ongoing analytics support to optimise dispatch efficiency and reduce average delivery time post-launch.
Investment & Pricing
Scalable packages designed to grow with your business, from MVP to Enterprise solutions.
Growth
From $22,000
For independent restaurants, cloud kitchens, and regional chains launching their own direct ordering channel.
- Discovery & operations workshop
- Customer ordering app (iOS & Android)
- Real-time order tracking
- Payment gateway integration
- Basic driver management module
- Kitchen display system (KDS)
- 3 months post-launch support
- Full IP & source code ownership
POPULAR
EnterpriseCustom Quote
For multi-location restaurant groups, food delivery networks, and marketplace operators requiring full-stack platform engineering with AI capabilities.
- All Growth features
- Multi-restaurant & ghost kitchen architecture
- AI demand forecasting & dynamic pricing
- Advanced driver dispatch & route optimisation
- Loyalty & CRM platform
- Revenue analytics dashboard
- POS & third-party integrations
- Dedicated offshore engineering team
- SLA 99.9% uptime guarantee
- Priority support & hypercare
* Note: Final costs vary based on feature complexity, platform choices, and specific API integrations. Get an exact quote for your project.
Frequently Asked Questions
Can you build a platform that competes directly with Uber Eats or DoorDash?
Yes — that is exactly the use case we engineer for. A custom direct ordering platform replicates the consumer experience of the aggregators while eliminating their 25–30% commission. We build the customer app, driver app, dispatch engine, and operations dashboard as a fully owned platform with no ongoing revenue share.
How does real-time order tracking and driver dispatch work technically?
We use WebSocket connections (Socket.io) for live order state updates and Google Maps Platform for driver location tracking and route calculation. The dispatch engine assigns drivers based on proximity, availability, and estimated preparation time — with dynamic re-routing if traffic conditions change mid-delivery.
Can you integrate with our existing POS system?
Yes. We have built integrations with Square, Toast, Lightspeed, Oracle MICROS, and custom POS systems via direct API and middleware connectors. Orders placed through the app flow directly into your kitchen display system and POS without manual re-entry.
How do you handle driver payments and earnings disbursement?
Driver earnings are calculated automatically per completed order based on your configurable pay structure (per delivery, per mile, or hybrid). We integrate with Stripe Connect or Razorpay for automated weekly or on-demand payouts — with a full earnings history visible in the driver app.
What happens during peak hours when order volume spikes?
Our infrastructure is built on auto-scaling architecture (AWS / GCP). We configure load testing thresholds and traffic burst handling as part of every deployment — not as an afterthought when your store goes down.
How long does it take to build a food delivery platform?
A focused single-city launch with core ordering and dispatch typically takes 14–18 weeks. A full multi-location platform with AI modules and POS integrations runs 20–28 weeks. We deliver in phases so you can go live in one market and expand while the full build continues.
Ready to launch your vision?
Get a comprehensive development roadmap and fixed-price proposal within 48 hours.
