INDUSTRY-LEADING SOLUTIONS
B2B and B2C Portal
Development Company
iSkylar Technologies is a specialist B2B and B2C portal development company building custom commerce and relationship portals for distributors, manufacturers, wholesalers, and direct-to-consumer brands worldwide. Our B2B portal development services cover multi-tier supplier management, contract pricing engines, purchase order workflows, and ERP integration. Our B2C portal development delivers personalised shopping experiences, self-service account management, and loyalty infrastructure. We serve clients across the US, UK, India, UAE, and Australia who need a portal platform built around their specific operations, not a generic SaaS template.
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B2B and B2C commerce portals are converging in 2026. The technology that serves procurement teams and retail consumers has more overlap than difference, and the businesses that build a shared platform with audience-specific experiences gain a significant cost and data advantage over those maintaining separate systems. Here is the market context our portal development practice is built around.
The 2026 B2B and B2C Portal Ecosystem
The global B2B e-commerce market is projected to reach $36 trillion by 2026 as procurement teams demand consumer-grade digital buying experiences from their suppliers. B2B buyers now expect real-time product availability, account-specific contract pricing, self-service order management, and instant quote generation, exactly the capabilities that email-based ordering and PDF catalogues cannot provide.
On the B2C side, the bar set by Amazon and Shopify means that any gap in search relevance, checkout speed, or post-purchase transparency is a gap that competitors are actively exploiting. Customers who abandon a portal during their first session rarely return.
The businesses winning in both markets share one characteristic. They own a direct digital ordering channel rather than depending on third-party platforms, marketplaces, or manual sales processes that capture the customer relationship on someone else's infrastructure.
At iSkylar Technologies, our B2B and B2C portal development team builds the custom commerce layer that powers this ownership. A unified platform with audience-specific experiences, ERP-connected inventory and pricing, AI-powered product discovery, and the role-based access architecture that complex B2B organisations require without constraining the B2C customer experience running on the same product and order management core.
ENGINEERED FOR PERFORMANCE
Core Infrastructure Features
B2B and B2C portals fail in production for one of two reasons. Either the pricing data is stale and buyers cannot trust what they see, or the checkout flow fails under peak load and orders are lost. Our infrastructure is designed to eliminate both failure modes before the portal goes live.
MODULE 01
Role-Based Access and Multi-Tier Pricing Engine
Granular permission architecture supporting buyer organisations, supplier tiers, regional sales agents, and admin roles each with configurable access to account-specific pricing, catalogues, order history, and reporting. Contract pricing is applied in real time at session load based on the authenticated account, with quantity break rules, currency settings, and promotional overrides all managed without developer involvement.
MODULE 02
Real-Time Inventory and ERP Integration
Live catalogue synchronisation from SAP, Oracle, NetSuite, Microsoft Dynamics 365, and Odoo, displaying accurate stock levels and customer-specific pricing at every session and eliminating the manual update cycles that cause the catalogue accuracy problems that drive B2B buyer abandonment.
MODULE 03
Secure Payment, Credit, and PO Infrastructure
PCI DSS-compliant checkout supporting card payments for B2C, purchase order upload and net payment terms for B2B, credit limit enforcement per account, and configurable approval workflows for orders above a defined value threshold. All payment flows are managed under a single checkout infrastructure regardless of the buyer segment.
MODULE 04
Auto-Scaling Infrastructure for Peak Trading Periods
Cloud-native architecture tested against your peak concurrent session load whether that is end-of-quarter procurement rushes or seasonal B2C demand spikes, with zero degradation to catalogue search, product detail, and checkout performance during your highest-volume trading windows.
The Three Pillars of the System
Our B2B and B2C portal development organises every platform around three pillars that serve three distinct operational audiences simultaneously. B2B procurement teams, B2C consumers, and the platform operators who manage both need completely different experiences from the same underlying product and order data.
B2B Portal Features
- Supplier and vendor management
- Contract pricing and tiered catalogues
- Purchase order upload and net terms
- Account credit management
- RFQ and quotation management
B2C Portal Features
- Personalised product discovery
- Self-service account and order management
- Loyalty and rewards programme
- Real-time order tracking
- Subscription and reorder management
Platform Operations
- ERP and CRM integration layer
- Advanced search and faceted filtering
- Multi-currency and multi-language support
- Revenue and buyer analytics dashboard
- API-first architecture for ecosystem integrations
THE INTELLIGENCE LAYERAI-Driven
AI-Driven
Optimization
AI in a B2B and B2C portal addresses three problems that directly affect revenue. Low product discoverability reduces basket size. Slow quote turnaround loses B2B deals to competitors who respond faster. Reactive replenishment creates stockouts that break repeat purchase cycles. These are the three AI capabilities we deploy in production to address each.
AI-Powered Personalisation and Product Discovery
Collaborative filtering and purchase history models that surface the most relevant products, categories, and promotions to each individual buyer, whether a B2B procurement manager reordering consumables or a B2C shopper discovering a new product category. Platforms using our personalisation engine report average order value improvements of 22 to 35 percent within the first 90 days of deployment.
Intelligent RFQ and Quote Automation
NLP models that parse incoming RFQ documents, match line items against the live product catalogue and account-specific contract terms, and generate draft quotations for sales team review and approval. This reduces average quote turnaround time from 3 days to under 4 hours for complex multi-line B2B quotes while maintaining pricing accuracy and margin discipline.
Predictive Reorder and Demand Intelligence
ML models trained on purchase patterns, seasonal demand signals, and inventory levels that proactively prompt B2B buyers with restocking recommendations before stockout risk materialises, and surface personalised bundle and cross-sell suggestions to B2C customers based on real-time basket composition and peer purchase behaviour.
The Technology Frontier
Our B2B and B2C portal technology stack is selected for the specific demands of high-volume commerce platforms: sub-second catalogue search across large product sets, real-time ERP pricing sync, PCI DSS-compliant checkout, and the horizontal scalability to handle traffic spikes during promotions and peak trading periods.
React.js
Next.js
Node.js
Python
PostgreSQL
Elasticsearch
Redis
AWS
Kubernetes
Stripe
SAP Integration
HubSpot CRM
The Delivery Lifecycle
B2B and B2C portal launches that deliver immediate ROI are those where ERP integration accuracy is validated before go-live, not discovered by procurement managers placing real orders. Our four-stage delivery lifecycle treats data integration as the first critical deliverable, not the last.
1
Discovery and Integration Mapping
We audit your ERP, CRM, supplier data feeds, and existing ordering workflows, then design a portal architecture that ingests and surfaces all of this data accurately without requiring your teams to maintain duplicate systems or perform manual catalogue updates.
2
Portal Architecture and UX Design
Information architecture, catalogue taxonomy, role-based UI flows for B2B and B2C audiences, and high-fidelity prototypes validated with both procurement teams and end customers before any production code is written.
3
Agile Build, ERP Integration and UAT
Two-week sprints with working portal functionality at every milestone. ERP synchronisation, payment flows, and permission logic tested with your actual catalogue data and representative user roles during user acceptance testing before launch.
4
Go-Live, Onboarding and Hypercare
Phased launch with supplier and buyer onboarding support, admin team training on the management dashboard, and a 90-day hypercare window with active monitoring of catalogue accuracy, search conversion, and order completion rates.
Investment & Pricing
Our B2B and B2C portal development cost is scoped after an integration audit because the primary cost variables are the number of ERP systems, the complexity of your pricing rule structure, the size of the product catalogue, and whether both B2B and B2C audiences are served in Phase 1 or sequentially. Both packages include full IP and source code ownership.
Growth
From $25,000
For SMBs and regional distributors replacing manual ordering processes with their first custom B2B or B2C portal.
- Discovery and integration audit
- Custom portal covering up to 8 modules
- ERP or CRM integration for one system
- Role-based access and permission management
- PCI DSS-compliant payment gateway
- 90-day post-launch hypercare
- Full IP and source code ownership
POPULAR
EnterpriseCustom Quote
For multi-tier distributors, manufacturers, and omnichannel retailers requiring a full-stack AI-powered B2B and B2C commerce portal.
- All Growth features included
- Multi-ERP and supplier feed integration
- AI personalisation and catalogue intelligence
- B2B credit and PO workflow engine
- B2C self-service and loyalty platform
- Advanced analytics and buyer intelligence dashboard
- Dedicated offshore engineering team
- SLA 99.9 percent uptime guarantee
- Priority support and hypercare
* Note: Final costs vary based on feature complexity, platform choices, and specific API integrations. Get an exact quote for your project.
Frequently Asked Questions
These are the questions procurement technology leads, commercial directors, and digital platform teams ask us most when evaluating B2B and B2C portal development companies.
Can you build both B2B and B2C experiences in one platform or do they need to be separate systems?
A unified platform with separate front-end experiences per audience is almost always the better architecture. Both audiences access the same product catalogue, inventory, and order management core, with authentication determining which pricing, features, and workflows each user sees. This reduces operational complexity, eliminates duplicate data management, and gives leadership a single analytics view of total business performance across both channels.
How do you handle contract pricing for different B2B customer tiers?
Contract pricing is managed through a configurable rule engine applied at session load based on the authenticated buyer account. Rules support account-specific prices per SKU, quantity break discounts, promotional overrides, currency settings, and product catalogue restrictions, all managed through the admin dashboard without developer involvement. Pricing is always retrieved live from the ERP rather than cached, so stale pricing is not possible.
Can you integrate with our ERP such as SAP, Oracle NetSuite, or Microsoft Dynamics?
Yes. We have built integrations with SAP S4HANA, Oracle ERP Cloud, NetSuite, Microsoft Dynamics 365, and Odoo. Integration approach depends on the ERP version and available API. We scope the integration precisely during discovery, covering data sync frequency, conflict resolution rules, error handling, and fallback behaviour during ERP maintenance windows.
How do you handle search across a large product catalogue with hundreds of thousands of SKUs?
We build catalogue search on Elasticsearch, which supports faceted filtering, relevance ranking, synonym handling, typo tolerance, and sub-second response times across catalogues of 500,000 or more SKUs. Product data is ingested from your ERP or PIM via configurable sync, with field mapping and enrichment rules defined during the architecture phase.
How long does a B2B and B2C portal take to build?
A focused portal with a single ERP integration and core ordering functionality typically takes 16 to 20 weeks. A full dual-audience platform with AI personalisation and complex pricing logic runs 22 to 30 weeks. We phase delivery so your highest-priority audience goes live first while the second audience continues in parallel development.
Do we own the portal code and all customer data generated on the platform?
Yes, always. Full source code, platform IP, and customer data ownership are standard in every engagement. You are never locked into iSkylar to operate the platform after handover, and your customer data never resides on infrastructure we control.
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